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Robert Jack

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Photo of Robert Jack
  • Title: Doctor
  • Position: Senior Lecturer - Department of Marketing and Management
  • Qualifications: BA(SocSc)(LaT), GradDipMktg (Mon), MMktg (Mon), MIntBus (Mon), PhD (Mon)

Contact Details

Areas of Expertise

  • International business case study research
  • Firm internationalisation strategies
  • Entry modes of firms
  • Product composition and firm internationalisation
  • Internationalisation strategies of emerging market multinationals
  • The 'born global' firm

Profile

Robert joined Macquarie in January 2009 and is currently the Program Co-ordinator for the Masters of International Business and Convenor of the China Business Research Network (CBRN)

He has Masters Degrees in both Marketing and International Business and was awarded his Ph.D from Monash University in 2007. His dissertation comprised a qualitative case study of ten Australian multinational firms and highlights the challenges these firms face in formulating internationalisation strategy when their products contain complex combinations of goods and value added service activities, all of which need to be successfully delivered by the firm to clients in international markets.

Between 2002 and 2008 Robert lectured in the subject areas of International Marketing and Research, International Business Strategy and International Business Theory and Practice in the Department of Management at Monash University and the Australian Graduate School of Entrepreneurship at Swinburne University of Technology.

Robert's previous professional experience comprised senior managerial positions in event and venue management. He was involved in developing and implementing key marketing strategies and procedures for some of Melbourne most prestigious venues, including the planning, introduction and implementation of customer management initiatives and concepts. His work experience has also included consultation and training.

Since 2011 Robert has served as Secretary of the Australia and New Zealand International Business Academy (ANZIBA).

Research grants

Grants

  • 2012 - Chief Investigator for 'Enterprise Partnership Scheme - Pilot Research Grant' between the Industrial and Commercial Bank of China (ICBC) and Macquarie University - $40,000 
  • 2012 - Chief Investigator for 'PACE Development Grants Scheme' - Bringing an international perspective to international business - $5,200 
  • 2010 - Awarded $15,000 MQNS (Macquarie New Staff Research Grant) - Sole Investigator 
  • 2005 - Awarded $5,000 grant from 'Monash Institute for the Study of Global Movements' (MISGM) for research work associated with Ph.D - Sole Investigator

Research awards

Awards

  • 2013 Dean's Excellence Award - Citation: Leadership in the review of the BCom International Business major in order to ensure that it provides better career pathways for students while also meeting both industry and research priorities
  • 2010 - Awarded 'Excellence in Higher Degree Research Supervision' by Faculty of Business & Economics

Publications

journal toggle icon open Refereed Journal Articles

  • Zhu, J, Jack, R., (Forthcoming) Managerial mindset as the mechanism of the country-of-origin effect: Evidence from Chinese multinational enterprises' approach to employer associations, The International Journal of Human Resource Management, (ABDC - A)
  • Taylor, M. and Jack, R., (Forthcoming) Born global firm internationalization: The influence of industry factors, Contemporary Management Research (ABDC - B)
  • Sun J-M, Guo, F, Jack, R, & Huang, Y., (2015) Call for Papers - Special issue on IHRM implications of the internationalization of Chinese banking and financial institutions, The International Journal of Human Resource Management, Vol. 26, No. 9, pp.1283-1286 (ABDC-A)
  • Jack, R., As-Saber, S., and Edwards, R., (2015) Service embeddedness and its role in a firm's internationalisation process: An Australian perspective, International Journal of Operations & Production Management, Vol. 35, No. 3, pp.346 - 369 (ABDC-A)
  • Ren, M. and Jack, R.,(2014) China's 'steel hunger': A comparative case study analysis of SOE and NSOE motivations and risk attitudes, Contemporary Management Research, Vol. 10, No. 4, pp.325-352 (ABDC–B)
  • Taylor, M. and Jack, R., (2013) Understanding the pace, scope and pattern of firm internationalisation: An examination of the 'born global' concept, International Small Business Journal, Vol.31, No.6, pp. 702-723 (ABDC-A)
  • Taylor, M. and Jack, R., (2013) Prestige oriented market entry: The case of Australian universities, Journal of Higher Education Policy and Management, Vol. 35, No. 2, pp. 153-166 (ERA-B)
  • Jack, R. (2011) Is the divide between goods and services redundant? A reappraisal of the implications of product characteristics on the process of firm internationalisation, Decision Line, Vol. 42, No. 3, pp. 12-17
  • Jack, R., As-Saber, S., Edwards, R., and Buckley, P. J., (2008) The role of service embeddedness in the internationalisation process of manufacturing firms: A case study of Australian manufacturers in the UK, International Business Review, Vol. 17, No.4 , pp. 442-451 (ABDC-A)
  • Jack, R., As-Saber, S., and Edwards, R., (2006) Service embeddedness and its impact on the value chain and firm internationalisation: In search of a framework, International Journal of Value Chain Management, Vol. 1, No. 1, pp. 33-43 (ABDC-C)

chapters toggle icon open Book Chapters

  • Tayar, M. and Jack, R., (2015) Autonomy and the realities of internationalisation in Australian universities: An institutional logics perspective, in ed. (Re)Discovering University Autonomy: The Global Market Paradox of Stakeholder and Educational Values in Higher Education, edited by R V Turcan, J E Reilly and L Bugaian, Palgrave Macmillan, UK, pp. 203-214
  • Jack, R., (2015) Leveraging value across borders - do 'market place interactions' trump 'market space transactions'?: Evidence from Australian firms in industrial markets, in The Handbook of Service Innovation edited by R Agarwal, W Selen, E Roos and R Green, Springer-Verlag. (Forthcoming - March 2015)
  • Jack, R. and Qin, K., (2014) Perspectives on Chinese foreign direct investment in Australia, in ed. The Rise of Asian Firms: Strengths and Strategies, edited by T S Chen and G Cui, Palgrave Macmillan, UK, pp. 141-59
  • Bayer, D., Jack, R., and Coulthard, M. (2010) Robert Bosch Australia Pty Ltd, in Cases in International Business, edited by Max Coulthard & Lawrie Dooley, Tilde University Press
  • Jack, R. (2009) Internationalisation process models and their relevance to Australian firms, in Australia and the global economy, edited by R Ciro, B Mascitelli and S Muthaly, Connor Court, Melbourne
  • Jack, R. (2009) Australian firm internationalisation, in Australia and the global economy, edited by R Ciro, B Mascitelli and S Muthaly, Connor Court, Melbourne

conference toggle icon open Conferences and Presentations

  • Jack, R, and Zhu, J (2014) 'Pandas in the land of the Koala': Market Entry, Strategy and Operational Challenges of Chinese Multinationals in the Australian Market, Academy of International Business (AIB),Vancouver, Canada, 23-26 June
  • Taylor, M, and Jack, R, (2014) Born Global or Rapid Internationalisation? An Enquiry into the Internationalisation Processes of 'Born Global' Professional Service Firms (PSFs), Academy of International Business (AIB), Vancouver, Canada, 23-26 June
  • Tayar, M. and Jack, R. (2014) Financially Focused University Internationalisation: Competing Institutional Logics at Australian Public Universities. European Institute for Advanced Studies in Management (EIASM) 8th International Public Sector Conference. Edinburgh, Scotland 7-10 July
  • Tayar, M. and Jack, R. (2014) University motivations for expansion: The role of competing institutional logics. European Association for Institutional Research (EAIR) 36th Annual Forum, Essen, Germany, 27-30 August
  • Tayar, M. and Jack, R. (2014) The impact of competing institutional logics on university expansion activities. Higher Education Research and Development Society of Australasia (HERDSA) Annual Conference. Hong Kong, 7-10 July
  • Jack, R. and Zhu, J., (2013) Perspectives on Chinese Foreign Direct Investment in Australia, Academy of International Business Southeast Asia Regional Conference (AIBSEAR), Bali, 5-7 December 
  • Taylor, M. and Jack, R., (2013) The internationalisation process of 'Born Global' professional service firms (PSFs): The influence of client followership, Academy of International Business Southeast Asia Regional Conference (AIBSEAR), Bali, 5-7 December 
  • Tayar, M. and Jack, R., (2013) Diametric institutional forces constraining or progressing internationalisation: the case of Australian universities, Australia and New Zealand Academy of International Business (ANZIBA), Sydney, 18-20 April 
  • Taylor, M. and Jack, R., (2013) Professional service firms and their influence in the born global internationalisation process, Australia and New Zealand Academy of International Business (ANZIBA), Sydney, 18-20 April
  • Jack, R. and Qin, K., (2012) Re-examining the internationalisation process of emerging market multinationals: Evidence from Chinese firms in Australia, China Goes Global Conference, Boston, USA, 8-10 October
  • Jack, R. and Qin, K., (2012) Perspectives on Chinese foreign direct investment in Australia, Academy of International Business (AIB), Washington DC, USA, 30 June-3 July
  • Ren, M and Jack, R., (2012) Are mining firms just internationalising for natural resources? The motives of Chinese mining SOEs and POEs, Academy of International Business (AIB), Washington DC,  USA, 30 June-3 July
  • Ren, M and Jack, R., (2011) The internationalisation of Chinese mining SOEs and NSOEs: Motivations and risk attitudes, Academy of International Business (AIB), Nagoya, Japan, 24-28 June
  • Tayar, M. and Jack, R. (2011) Market entry strategy of knowledge intensive service firms: The case of Australian transnational universities, Academy of International Business (AIB), Nagoya, Japan, 24-28 June
  • Ren, M and Jack, R., (2011) The internationalisation of Chinese mining SOEs and NSOEs: An exploratory case study, Australia and New Zealand Academy of International Business (ANZIBA), Melbourne, 28-30 April
  • Tayar, M. and Jack, R. (2011) Market entry decisions of transnational universities: An Australian case study, Australia and New Zealand Academy of International Business (ANZIBA), Melbourne, 28-30 April
  • Ren, M and Jack, R., (2010) Motivations of Chinese SOEs and NSOEs internationalisation: a conceptual framework, Oxford Business and Economics Conference (OBEC), St Hugh's College, Oxford University, 28-30 June
  • Taylor, M. and Jack, R., (2010) Understanding the pace, scope and pattern of firm internationalisation: an examination of the 'born global' concept, Academy of International Business (AIB), Rio de Janeiro, Brazil,25-29 June
  • Ren, M and Jack, R., (2010) Analysing the internationalisation of firms from China's mining sector: preliminary issues in the development of a conceptual framework, Australia and New Zealand Academy of International Business (ANZIBA), Sydney, 15-17 April
  • Taylor, M. and Jack, R., (2010) Conceptualisation of a framework for determining the influence of industry factors on the process of born global firm internationalisation, Australia and New Zealand Academy of International Business (ANZIBA), Sydney, 15-17 April
  • Jack, R., As-Saber, S. and Edwards, R. (2009) Reassessing product inseparability and its impact on a firm's entry mode choice - service delivery via trans-human exports, European International Business Academy (EIBA)Valencia, Spain, 13-15 December
  • Taylor, M. and Jack, R., (2009) Conceptualisation of the Australian 'born global' experience: Some preliminary issues, Australian and New Zealand Marketing Academy (ANZMAC), Melbourne, Victoria, 30 November to 2 December
  • Jack, R., As-Saber, S. and Edwards, R. (2009) Expanding the dichotomous approach to internationalisation: looking beyond goods and services to service embeddedness as a determinant of internationalisation strategy, Australia and New Zealand Academy of International Business (ANZIBA) Brisbane, 16-18 April
  • Jack, R., As-Saber, S. and Edwards, R. (2007) Embedded services and the firm internationalisation process: An Australian study, 8th International Research Conference on Quality, Innovation and Knowledge Management, New Deli, 11-14 February
  • Jack, R. As-Saber, S. and Edwards, R. (2004) Service embeddedness and its impact on the value chain and firm internationalisation: in search of a framework, Australian-New Zealand Academy of International Business (ANZIBA), Canberra, 5-6 November
  • Jack, R. As-Saber, S. Edwards, R. and Buckley, P. J. (2004) Service embeddedness: a determinant of product composition and firm internationalisation: Some evidence from the UK, Australian-New Zealand Academy of International Business (ANZIBA) Canberra, 5-6 November
  • Jack, R. As-Saber, S. and Edwards, R. (2002) Conceptualisation of a services value chain: Some preliminary issues, Australian and New Zealand Academy of Management (ANZAM), Beechworth, Victoria, 4-7 December

Affiliations / activities

Professional Affiliations:

  • The Academy of International Business (AIB)
  • Australian Business into Europe (ABIE)
  • Australia and New Zealand Academy of International Business

Professional Activities:

  • 2012 - Program Co-ordinator for Masters of International Business, Faculty of Business and Economics, Macquarie University
  • 2011 - 2012 - Program Co-ordinator for Bachelor of Commerce (International Business), Faculty of Business and Economics, Macquarie University
  • 2009-2010 - Program Co-ordinator for BBA (Bachelor of Business Administration), Faculty of Business and Economics, Macquarie University
  • 2008 - 2009 - Program Director - Global Leadership Program, Australian Graduate School of Entrepreneurship, Swinburne University of Technology
  • 2006 - 2007 - Judge - Melbourne University Entrepreneurs' Challenge (MUEC), Melbourne Business School

phd supervision toggle icon open PhD Student Supervision

Research interests

Dr Jack's research interests include:

  • Firm internationalisation
  • Foreign market entry mode choice
  • International services
  • International marketing

Research

  • Product composition and firm internationalisation
  • 'Born global' firm internationalisation
  • The internationalisation of Chinese mining firms
  • Chinese firm-based investment in Australia

Teaching Interests

Robert has taught the following subjects across three universities:

  • International Business Strategy (postgraduate & undergraduate)
  • Introduction to International Business (postgraduate & undergraduate)
  • International Business Operations (undergraduate)
  • International Management (postgraduate & undergraduate)
  • International Marketing (postgraduate)
  • Marketing Theory and Practice (postgraduate & undergraduate)
  • Strategic Management (undergraduate)

Lecturing and Tutoring

Robert lectures and tutors in BUS201, Introduction to International Business and BUS202 International Business Organisation and Management

Overview of Academic Employment

  • 2009 – Appointed Lecturer in International Business, Department of Marketing and Management, Faculty of Business and Economics, Macquarie University.
  • 2008 – Appointed Lecturer in International Studies, Australian Graduate School of Entrepreneurship, Swinburne University of Technology
  • 2003-2007 – Appointed Associate and Sessional Lecturer in International Business, Department of Management, Monash University