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Robert Jack

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  • Title: Doctor
  • Position: Lecturer - Department of Marketing and Management
  • Qualifications: BA(SocSc)(LaT), GradDipMktg (Mon), MMktg (Mon), MIntBus (Mon), PhD (Mon)

Contact Details

Areas of Expertise

  • International business case study research
  • Firm internationalisation strategies
  • Entry modes of firms
  • Product composition and firm internationalisation
  • Internationalisation strategies of emerging market multinationals
  • The ‘born global’ firm

Profile

Robert joined Macquarie in January 2009 and currently teaches in international business. 

He received his Ph.D in international business from Monash University. His dissertation comprised a qualitative case study of ten Australian multinational firms and highlights the challenges these firms face in formulating internationalisation strategy when their products contain complex combinations of goods and value added service activities, all of which need to be successfully delivered by the firm to clients in international markets. 

Between 2002 and 2008 Robert lectured in the subject areas of International Marketing and Research, International Business Strategy and International Business Theory and Practice in the Department of Management at Monash University and the Australian Graduate School of Entrepreneurship at Swinburne University of Technology.

Robert’s previous professional experience has comprised senior managerial positions in event and venue management. He has been responsible for organising and supervising some of the most prestigious national and international events staged in Melbourne over the last decade. In addition, Robert was involved in developing and implementing key marketing strategies and procedures for some of Melbourne most prestigious venues, including the planning, introduction and implementation of customer management initiatives and concepts. His work experience has also included consultation and training.

As part of his post graduate research, Robert participated in an international marketing study program meeting with the European Marketing Managers of prestigious international companies such as:

  • BMW
  • Omega
  • L’Oreal
  • Louis Vuitton
  • Cadbury Schweppes
  • Swatch

Publications

Refereed Journal Articles

Refereed journal articles (currently under review)

  • Jack, R., As-Saber, S., Edwards, R., Service embeddedness and its role in a firm internationalisation process, International Journal of Production and Operations Management - (Revised and resubmitted after incorporating reviewers comments) (ERA & ABDC ranking - A)
  • Ren, M. and Jack R., A conceptual framework for analysing the internationalisation of State-owned and Non-state-owned enterprises from China's mining sector, Resource Policy, Submitted for review (ERA & ABDC ranking - B)

Refereed journal articles (forthcoming and Published)

  • Taylor, M. and Jack, R., Understanding the pace, scope and pattern of firm internationalisation: an examination of the born global concept, International Small Business Journal - (Forthcoming) (ERA & ABDC ranking - A)
  • Jack, R., As-Saber, S., Edwards, R., and Buckley, P. J., (2008) The role of service embeddedness in the internationalisation process of manufacturing firms: A case study of Australian manufacturers in the UK, International Business Review, Vol., 17, No.4 , pp. 442-451 (ERA ranking - B/ABDC ranking - A)
  • Jack, R., As-Saber, S., and Edwards, R., (2006) Service embeddedness and its impact on the value chain and firm internationalisation: In search of a framework, International Journal of Value Chain Management, Vol. 1, No. 1, pp. 33-43 (ERA & ABDC ranking - C)

Conferences and Presentations

  • Ren, M and Jack, R., (2011) The internationalisation of Chinese mining SOEs and NSOEs: Motivations and risk attitudes, Academy of International Business (AIB), Nagoya, Japan, 24-28 June
  • Tayar, M. and Jack, R. (2011) Market entry strategy of knowledge intensive service firms: The case of Australian transnational universities, Academy of International Business (AIB), Nagoya, Japan, 24-28 June
  • Ren, M and Jack, R., (2011) The internationalisation of Chinese mining SOEs and NSOEs: An exploratory case study, Australia and New Zealand Academy of International Business (ANZIBA), Melbourne, 28-30 April
  • Tayar, M. and Jack, R. (2011) Market entry decisions of transnational universities: An Australian case study, Australia and New Zealand Academy of International Business (ANZIBA), Melbourne, 28-30 April
  • Ren, M and Jack, R., (2010) Motivations of Chinese SOEs and NSOEs internationalisation: a conceptual framework, Oxford Business and Economics Conference (OBEC), St Hugh's College, Oxford University, 28-30 June
  • Taylor, M. and Jack, R., (2010) Understanding the pace, scope and pattern of firm internationalisation: an examination of the 'born global' concept, Academy of International Business (AIB), Rio de Janeiro, Brazil,25-29 June
  • Ren, M and Jack, R., (2010) Analysing the internationalisation of firms from China's mining sector: preliminary issues in the development of a conceptual framework, Australia and New Zealand Academy of International Business (ANZIBA), Sydney, 15-17 April
  • Taylor, M. and Jack, R., (2010) Conceptualisation of a framework for determining the influence of industry factors on the process of born global firm internationalisation, Australia and New Zealand Academy of International Business (ANZIBA), Sydney, 15-17 April
  • Jack, R., As-Saber, S. and Edwards, R. (2009) Reassessing product inseparability and its impact on a firm's entry mode choice - service delivery via trans-human exports, European International Business Academy (EIBA)Valencia, Spain, 13-15 December
  • Taylor, M. and Jack, R., (2009) Conceptualisation of the Australian 'born global' experience: Some preliminary issues, Australian and New Zealand Marketing Academy (ANZMAC), Melbourne, Victoria, 30 November to 2 December
  • Jack, R., As-Saber, S. and Edwards, R. (2009) Expanding the dichotomous approach to internationalisation: looking beyond goods and services to service embeddedness as a determinant of internationalisation strategy, Australia and New Zealand Academy of International Business (ANZIBA) Brisbane, 16-18 April
  • Jack, R., As-Saber, S. and Edwards, R. (2007) Embedded services and the firm internationalisation process: An Australian study, 8th International Research Conference on Quality, Innovation and Knowledge Management, New Deli, 11-14 February
  • Jack, R. As-Saber, S. and Edwards, R. (2004) Service embeddedness and its impact on the value chain and firm internationalisation: in search of a framework, Australian-New Zealand Academy of International Business (ANZIBA), Canberra, 5-6 November
  • Jack, R. As-Saber, S. Edwards, R. and Buckley, P. J. (2004) Service embeddedness: a determinant of product composition and firm internationalisation: Some evidence from the UK, Australian-New Zealand Academy of International Business (ANZIBA) Canberra, 5-6 November
  • Jack, R. As-Saber, S. and Edwards, R. (2002) Conceptualisation of a services value chain: Some preliminary issues, Australian and New Zealand Academy of Management (ANZAM), Beechworth, Victoria, 4-7 December

Book Chapters

  • Jack, R. (2011) Is the divide between goods and services redundant? A reappraisal of the implications of product characteristics on the process of firm internationalisation, *Decision Lines*, Vol. 42, No. 3, pp. 12-17
  • Bayer, D., Jack, R., and Coulthard, M. (2010) Robert Bosch Australia Pty Ltd, in Cases in International Business, edited by Max Coulthard & Lawrie Dooley, Tilde University Press
  • Jack, R. (2009) Internationalisation process models and their relevance to Australian firms, in Australiaand the global economy, edited by R Ciro, B Mascitelli and S Muthaly, Connor Court, Melbourne
  • Jack, R. (2009) Australian firm internationalisation, in Australia and the global economy, edited by R Ciro, B Mascitelli and S Muthaly, Connor Court, Melbourne

PhD Student Supervision

Research interests

Dr Jack’s research interests include:

  • Firm internationalisation
  • Foreign market entry mode choice
  • International services
  • International marketing

Research

  • Product composition and firm internationalisation
  • ‘Born global’ firm internationalisation
  • The internationalisation of Chinese mining firms
  • Chinese firm-based investment in Australia

Awards and Grants

Awards

  • 2010 - Awarded ‘Excellence in Higher Degree Research Supervision’ by Faculty of Business & Economics

Grants

  • 2010 - Awarded $15000 grant from MQNS – (New Staff Research Grant Scheme)
  • 2005 - Awarded $5000 grant from ‘Monash Institute for the Study of Global Movements’ (MISGM) for research work associated with Ph.D

Teaching Interests

Robert has taught the following subjects across three universities:

  • International Business Strategy (postgraduate & undergraduate)
  • Introduction to International Business (postgraduate & undergraduate)
  • International Business Operations (undergraduate)
  • International Management (postgraduate & undergraduate)
  • International Marketing (postgraduate)
  • Marketing Theory and Practice (postgraduate & undergraduate)
  • Strategic Management (undergraduate)

Lecturing and Tutoring

Robert lectures and tutors in BUS201, Introduction to International Business and BUS202 International Business Organisation and Management

Professional Affiliations

  • The Academy of International Business (AIB)
  • Australian Business into Europe (ABIE)
  • Australia and New Zealand Academy of International Business

Professional Activities

  • 2011 - Program Co-ordinator for the Bachelor of Commerce (International Business), Faculty of Business and Economics, Macquarie University
  • 2009-2010 -Program Co-ordinator for the BBA (Bachelor of Business Administration), Faculty of Business and Economics, Macquarie University
  • 2008–2009Program Director - Global Leadership Program, Australian Graduate School of Entrepreneurship, Swinburne University of Technology
  • 2006–2007Judge - Melbourne University Entrepreneurs’ Challenge (MUEC), Melbourne Business School

Overview of Academic Employment

  • 2009 – Appointed Lecturer in International Business, Department of Marketing and Management, Faculty of Business and Economics, Macquarie University.
  • 2008 – Appointed Lecturer in International Studies, Australian Graduate School of Entrepreneurship, Swinburne University of Technology
  • 2003-2007 – Appointed Associate and Sessional Lecturer in International Business, Department of Management, Monash University