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Working from home: the pros and cons

Excerpt: "People talk about increased productivity from working at home but … that does not necessarily translate to the rest of the team," Ms Blount, of Macquarie University's Faculty of Business and Economics, said.

For instance, managers were often unsure how to manage people they could not see, she said.

Staff based back in the office could also be wary of disturbing the person from home, and could get lumped with the more urgent tasks.

"Organisations have to have a business case as to why they are doing it," Ms Blount says. "It has implications for customer service and the bottom line. [Teleworking] needs to be monitored, measured and properly evaluated."

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