ACCG845: Performance Measurement and Management

Information About

Information For

Lecturer in charge	Dr Sujatha Perera
Availability	D2 - Day; Offered in the second half-year
Unit Outline	2007 - Semester 2 2007 - Semester 1
Websites	Handbook entry Coursework unit website - Online learning @ MQ (Login required)

Also refer to the MCom + MIB Student Guide

Description

This unit has been designed for students who are interested in gaining a broader understanding of performance measurement and management systems used in organisations to achieve organisational objectives successfully. The unit critically examines performance and management systems as systems that generate and use financial and non-financial information for planning, control and decision making purposes, and provides a systematic and critical analysis of the relevant issues.

Topics

Organisational tensions to be managed and systems for performance measurement and control
Basics for successful strategy
Using information for performance measurement and control
Decentralization and managing through profit centres
Managing investment centre performance
Using the Balanced Scorecard to measure performance
Measuring customer, internal business processes and employee performance
Diagnostic and interactive controls to achieve goals
Performance goals, incentives and executive compensation
Ethical issues in measuring and rewarding performance
Identifying and managing strategic risks