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MKTG807: Business-to-Business Marketing

Lecturer in charge

Professor Bob Miller

Availability

D1 - Day; Offered in the first half-year
D2 - Day; Offered in the second hlaf-year
 

Unit Outline

Websites

Handbook entry

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Description

This unit aims to develop an understanding of industrial markets, the industrial marketing environment and the application of marketing theory to business-to-business markets. These markets include producers of goods and services, intermediaries, government, non-profit organisations, and any group who purchases and uses inputs to produce or resell goods and services. This unit examines the marketing infrastructures that are available to business in developing strategies that will result in achieving the awareness, comprehension, sales response objectives and stable profitable relationship essential to continuity of commercial success of supplier organisation.

Topics

  • Marketing and selling: their relationship
  • Defining industrial customers and their special needs
  • Selling to senior executives
  • Managing the value chain as a marketing and sales strategy
  • Managing modularity: the Li and Fung global approach
  • How to win and keep big customers
  • Customers value management
  • Direct marketing B-to-B
  • Sponsorships as relationship builders and sales opportunities
  • Pricing
  • Solution selling: creating buyers in difficult selling markets
  • Overcoming resistance to cultural change

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