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Hector Viveros

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  • Title: Mr
  • Position: PhD Student - Department of Marketing and Management

Contact Details

Student information

  • Load: PhD Student Full Time
  • Principal supervisor: Professor Paul Gollan
  • Associate supervisor: Professor Suzanne Benn
  • Date of submission: 01/03/2014
  • Thesis title: Stakeholder Interactions and Corporate Social Responsibility (CSR) in the Mining Industry
  • Abstract:

    The principal mining companies come from developed economies such as North America or Australia. As most of these companies operate in developing countries of Latin America, Asia and Africa, there is a greater complexity for CSR in the mining sector. A developed country's philosophy will not necessarily match a developing country's reality. Different levels of development in terms of economic, institutional and legal frameworks will create different interaction among stakeholders. 

    The aim of this research is to better understand how stakeholders' interactions actually influence CSR in the mining industry, comparing operations in Australia and Chile. These interactions might clarify roles that stakeholders are playing in terms of influencing or shaping CSR considering different contexts. 

  • Purpose: The objective of this paper is to understand stakeholder perceptions on CSR in the mining industry. While there is significant research about CSR, there is a lack of understanding in the area of considering specific stakeholders within the extractive industry, particularly in developing countries.
  • Originality: This paper contributes to a better understanding of CSR in the Chilean mining industry.
  • Key Literature/theoretical perspective: Corporate Social Responsibility, Stakeholder Theory
  • Design/methodology/approach: This research is taking a multi-stakeholder approach built on qualitative methodology. Semi-structured interviews were conducted and analyzed using NVIVO software.
  • Findings: Preliminary results based upon 56 interviews show that there is a broad understanding of the CSR concept. However, perceptions vary amongst stakeholder groups and communities are the most critical group about the concept, its scope and companies’ performance in terms of social responsibilities.
  • Research limitations/implications: This study hopes to expand and spur more research on CSR in the Chilean context. Further research should focus on relations amongst stakeholders to expand and refine these concepts.
  • Practical and social implications: Chile is the largest copper producer and the mining industry is a key player for the national economy. As any other mining country, Chile faces some issues regarding stakeholder and mining activities. To overcome potential issues and threats within this industry, organisations need to understand how multi-stakeholders perceive and understand CSR within this industry.
  • Keywords: CSR, mining industry, stakeholder theory