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Yvette Blount

  • Position: Senior Lecturer - Department of Accounting and Corporate Governance
  • Qualifications: BBus (MIS) CSU, MBA (Professional Accounting) UNE, PhD Deakin

Contact Details

Social Media

Areas of Expertise

  • Research Coordinator for the Australian Anywhere Working Research Network
  • Anywhere working (telework, telecommuting, flexible work, future of work)
  • Telehealth and the implications for workers (clinicians)
  • Technology in learning and teaching
  • Cyber-security: governance and risk mitigation

Profile

Dr. Blount joined Macquarie University in 2005. Before her academic career, Dr. Blount worked in senior management and consulting roles relating to information systems in the banking and IT sectors. Dr. Blount’s areas of expertise include anywhere working (telework, telecommuting), cyber security governance, e-governance, effective utilisation of information and communication technology (ICT) including social media and utilisation of ICT in learning and teaching.  Dr Blount’s research program utilises multidisciplinary approaches to investigate how information systems are utilised to achieve organisational strategies and objectives.  Dr Blount is the Research Coordinator for the Australian Anywhere Working Research Network (AAWRN). Dr. Blount is a member The Centre for Workforce Futures research centre and the Optus Macquarie University Cyber Security Hub. 

The combination of research and industry experience provides a strong foundation for teaching the real-world contexts of information systems. Dr. Blount is currently the Program Coordinator for the Master of Cybersecurity, Cyber Governance and Management Specialisation.  Dr. Blount was Undergraduate Coordinator (2009-2012) for the Bachelor of Commerce, Professional Accounting, the Bachelor of Commerce, Accounting Major and Bachelor of Commerce, Business Information Systems Major.

Education

  • Doctor of Philosophy: (Deakin University)
  • Master of Business Administration: Professional Accounting (University of New England (UNE))
  • Bachelor of Business: Computing and Management Information Systems (Charles Sturt University)

Research grants

  • 2016 - Harnessing the Power of Social Platforms for Older People: A Social Media Strategy Assessment for The Whiddon Group ($10,000) – with UTS
  • 2015 - Anywhere working (telework) and Telehealth Delivery: Productivity, Wellbeing and Service Quality Research Development Grants (MQRDG) Scheme 2014-2015 ($A32,720)
  • 2014 – Department of Accounting and Corporate Governance, FBE, MQ Teaching Index Fund Reflecting on Using SAP in Business Programs $2,800
  • 2014 – MQRDG Anywhere working (telework) and Telehealth Delivery: Productivity, Wellbeing and Service Quality $32,720 (over two years 2014/2015)
  • 2013 – CSIRO Digital Productivity and Services Flagship Grant $28,750
  • 2013 – FBE Research Starter Grant IT Project Management: Project Feasibility Measures and Decision-Making $5,000 
  • 2013 – Teaching Index Fund Reflecting on using SAP in Business Programs $5,000 
  • 2010-2011 – Macquarie University New Staff Grant The Organisational Benefits and Limitations of Telework Programs in the Service Sector: Incorporating Organisational, Services Management and IT Perspectives: $10,000
  • 2009-2010 – SUNCORP Commercial Insurance Telework Business as Usual $ 4,000
  • 2008 – 2009 Faculty Grant The Use of Third Party Software in Undergraduate and Postgraduate Units Learning Excellence and Development (LEAD) Faculty Grants Date Range of Grant: $4,000

Current projects

  • Anywhere working (telework) and Telehealth Delivery: Productivity, Wellbeing and Service Quality
  • Developing a Collaborative National Research Network to develop a research program to investigate sustainable telework in the workplace
  • Anywhere working and the future of work
  • Anywhere working and cybersecurity risk
  • Cybersecurity: Cyber governance and management
  • Telework and the implications for service quality. This project investigates how organisations implement a sustainable telework program that is sustainable and provides quantifiable benefits to the organisation.
  • Anywhere working and telehealth
  • Social media and psychological well-being
  • The integration of ICT in achieving learning outcomes.

Research areas

  • Anywhere Working (telework/telecommuting)
  • The workplace of the future and trends relating to anywhere working
  • Teleworkers in Telehealth
  • Information systems and the implications for employee management
  • How organisations use information systems to achieve business objectives

Publications

journal toggle icon open Refereed Journal Articles

  • Erfani, S,  Blount, Y, Abedin, B, (2016) "The Effect of Social Network Site Use on the Psychological Wellbeing of cancer patients" Journal of the Association for Information Science and Technology DOI: 10.1002/asi.23702
  • Blount, Y., Abedin, Babak, Vatanasakdakul, Savanid, Erfani, Seyedezahra. (2016). "Integrating enterprise resource planning (SAP) in the accounting curriculum: a systematic literature review and case study." Accounting Education: 1-18.
  • Erfani, S. S., Blount, Y., & Abedin, B. (2016). The influence of health-specific social network site use on the psychological well-being of cancer-affected people Journal of the American Medical Informatics Association, 23(3), 467-476. doi:10.1093/jamia/ocv170  
  • Blount, Y. (2015). "Pondering the Fault Lines of Anywhere Working (Telework, Telecommuting): A Literature Review." Foundations and Trends® in Information Systems 1(3): 163-276. http://dx.doi.org/10.1561/2900000001
  • Upadhaya, Bedanand, Rahat Munir, and Blount, Yvette. "Association between Performance Measurement Systems and Organisational Effectiveness." International Journal of Operations & Production Management 34, no. 7 (2014): 853 – 75
  • Blount, Yvette. "Employee Management and Service Provision: A Conceptual Framework." Information Technology & People 24, no. 2 (2011): 134-57
  • Blount, Yvette, and Margot McNeill. "Fostering Independent Learning and Engagement for Postgraduate Students." International Journal of Educational Management 25, no. 4 (2011): 390-404
  • Blount, Yvette, Tanya Castleman, and Paula M. C. Swatman. "E-Commerce, Human Resource Strategies, and Competitive Advantage: Two Australian Banking Case Studies." International Journal of Electronic Commerce 9, no. 3 (2005): 73-89.

publications toggle icon open Industry Publications

  • Blount, Yvette: (2014) Technology and work: workingat the right place, with the right people for the right type of work,Governance Directions Journal Vol.66 Issue 7 (August 2014)
  • Blount, Y. "Managing the invisible employee: Productivity and availability". Governance Directions, July 2015 67, 66, 7. 365-367

books toggle icon open Books

  • Blount, Y., & Gloet, M. (2017). Anywhere Working and the New Era of Telecommuting (pp. 1-295). Hershey, PA: IGI Global. doi:10.4018/978-1-5225-2328-4
  • Parkes, Alison, Considine, Brett, Olesen, Karin and Yvette Blount. (2016). Accounting Information Systems Understanding Business Processes, 5th Edition. Milton, QLD: John Wiley & Sons Australia, Ltd.
  • Considine, B., Parkes, A., Olesen, K., Blount, Y., & Speer, D. (2012). Accounting information systems : understanding business processes  (4th ed. ed.). Milton, Qld.: Milton, Qld. : John Wiley & Sons Australia, Ltd.

chapters toggle icon open Book Chapters

  • Blount, Y. (2017). Management Skills and Capabilities in an Era of Technology Disruption. In Y. Blount, & M. Gloet (Eds.), Anywhere Working and the New Era of Telecommuting (pp. 1-21). Hershey, PA: IGI Global. doi:10.4018/978-1-5225-2328-4.ch001
  • Taylor, G. H., Blount, Y., & Gloet, M. (2017). Aged Care, ICT, and Working Anywhere: An Australian Case Study. In Y. Blount, & M. Gloet (Eds.), Anywhere Working and the New Era of Telecommuting (pp. 203-222). Hershey, PA: IGI Global. doi:10.4018/978-1-5225-2328-4.ch008
  • Blount, Y., & Gloet, M. (2017). Working Anywhere for Telehealth. In Y. Blount, & M. Gloet (Eds.), Anywhere Working and the New Era of Telecommuting (pp. 223-246). Hershey, PA: IGI Global. doi:10.4018/978-1-5225-2328-4.ch009
  • Blount, Y., & Gloet, M. (2016). The Worker Perspective in Telehealth. In M. Cruz-Cunha, I. Miranda, R. Martinho, & R. Rijo (Eds.), Encyclopedia of E-Health and Telemedicine (pp. 1136-1145). Hershey, PA: IGI Global. doi:10.4018/978-1-4666-9978-6.ch088
  • Huber, E., and Blount, Y. (2016). Second Life for Assessing Postgraduate Learning: Student Perspectives. In Social Media and Networking: Concepts, Methodologies, Tools, and Applications (pp. 739-767). Hershey, PA: Information Science Reference. doi:10.4018/978-1-4666-8614-4.ch033
  • Blount, Y. (2015). Telework: Not Business as Usual. Business Technologies in Contemporary Organizations: Adoption, Assimilation, and Institutionalization. A. Haider, Hershey, PA: IGI Global: 95-114. Doi:  10.4018/978-1-4666-6623-8.ch004
  • Huber, Elaine, and Yvette Blount (2014). "Second Life for Assessing Postgraduate Learning: Student Perspectives." Chap. 2 In Cases on the Assessment of Scenario and Game-Based Virtual Worlds in Higher Education, edited by S Kennedy-Clark, K Everett and P (Eds.)    Wheeler, 36-73. Hershey, PA: ICI Global.
  • Blount, Yvette, Tanya Castleman, and Paula M C. Swatman. "E-Commerce and Human Resource Management: Theoretical Approaches and Issues for the Banking Industry." Chap. 27 In Seeking Success in E-Business, edited by KimViborg Andersen, Steve Elliot, Paula Swatman, Eileen Trauth and Niels Bjørn-Andersen. IFIP — the International Federation for Information Processing, 485-501: Springer US, 2003.

conference toggle icon open Conferences and Presentations

  • Abedin, B., Erfani, S. and Blount, Y., 2017, July. Social media adoption framework for aged care service providers in Australia. In Research and Innovation in Information Systems (ICRIIS), 2017 International Conference on (pp. 1-6). IEEE.
  • Ahad, M. T., P. Busch, Y. Blount and S. N. Vatanasakdakul (2016). Mobile Phone Enabled SCM: The Bangladeshi RMG Sector. 28th IBIMA Conference, Seville, Spain. 9 - 10 November 2016
  • Ahad, M. T., P. Busch, Y. Blount and S. N. Vatanasakdakul (2016). Empowering RMG Workers:Towards a Conceptual Framework. 28th IBIMA Conference, Seville, Spain. 9 - 10 November 2016
  • Erfani, Seyedezahra Shadi; Abedin, Babak; and Blount, Yvette, "Social Support, Social Belongingness, And Psychological Well- Being: Benefits Of Online Healthcare Community Membership" (2016). PACIS 2016 Proceedings. Paper 396.http://aisel.aisnet.org/pacis2016/396
  • Fakieh, Bahjat, Yvette Blount, and Peter Busch "SMEs And Cloud Computing: The Benefits To The National Economy And Global Competitiveness" 13th European Mediterranean & Middle Eastern Conference on Information Systems Krakow, Poland (EMCIS2016) 23-24th June 2016.
  • Blount, Yvette, and Marianne Gloet. "Adoption of ICT Enabled Telehealth Services in the Australian Context: Implications of Technology Use for Telehealth Workers." Paper presented at the Hawaii International Conference on System Sciences HICSS-48 Kauai, Hawaii, January 5-8, 2015.
  • Fakieh, Bahjat, Yvette Blount, and Peter Busch. "Success in the Digital Economy: Cloud Computing, SMEs and the Impact to National Productivity." Proceedings of the 25th Australasian Conference on Information Systems, 8th - 10th December, Auckland, New Zealand 2014
  • Busch, Peter, Stephen Smith, Asif Gill, Pedro Harris, Bahjat Fakieh, and Yvette Blount. "A Study of Government Cloud Adoption: The Australian Context." Paper presented at the Proceedings of the 25th Australasian Conference on Information Systems, Auckland, New Zealand, 8th - 10th December 2014 2014.
  • Blount, Yvette, and Margot McNeill. "Using and Evaluating Publisher-Supplied Software: A Case Study of an Undergraduate Unit." Paper presented at the 27th annual ascilite conference, Sydney, Australia, December 5-8, 2010.
  • Huber, Elaine, and Yvette Blount. "Using Virtual Worlds Efficiently in a Post-Graduate Business Course: Designing an Exploratory Study " Paper presented at the 27th annual ascilite conference, Sydney, Australia, December 5-8, 2010.
  • Blount, Yvette, and Tanya Castleman. "The Curious Case of the Missing Employee in Information Systems Research." Paper presented at the Proceedings of the 20th Australasian Conference on Information Systems, Melbourne, Australia, 2-4 December 2009.
  • McElroy, Julie, and Yvette Blount. "You, Me and Ilecture " Paper presented at the 23rd annual ascilite conference, Sydney, Australia, December 3-6, 2006).
  • Blount, Y, T Castleman, and P.M.C   Swatman. "Approaches to Managing Employees in the B2c Banking Environment: Two Australian Case Studies." In Proceedings of the 12th European Conference on Information Systems. Turku, Finland June 14- 16 2004.
  • Blount, Y , T Castleman, and P.M.C  Swatman. "Linking Ecommerce and Human Resource Strategies: A Case Study in a Large Australian Retail Bank." Paper presented at the 16th Bled Electronic Conference, Bled, Slovenia, June 9-11 2003.
  • Blount, Y "Electronic Commerce and Business Processes in Australian Banking: Implications for Employment Practices." Paper presented at the Graduate Students Consortium and Educational Symposium, 15th Bled Electronic Conference, Bled, Slovenia, June 20-21 2002.
  • Blount, Y, T Castleman, and P.M.C  Swatman. "Implementation of Electronic Commerce and Human Resource Management Strategies in an Australian Retail Banking Context." Paper presented at the Proceedings of the Seventh CollECTeR Conference on Electronic Commerce, Melbourne, Australia, December 2 2002.

Professional Membership

  • Member of: the Association for Information Systems (AIS)
  • Member of: the Association for Computing Machinery (ACM)

Affiliations / activities

  • November 2017 - Invited to attend the event by The Executive Connection (TEC) to discuss the topic: Tomorrow’s works: Finding Productivity, Growth and Success in the Workplace of the Future
  • October 2017: Invited to convene an expert panel at the Sustainable Travel Choices Innovation programme (http://business2020.strikingly.com/) on Friday 20th October to facilitate a discussion on Anywhere Working.  This event was hosted by Data61/CSIRO and future events will continue as a ‘Living Lab’.  Transport NSWs have seven megatrends that will affect future travel.  Megatrend number 3 is Live, Work and Study Anywhere.
  • Media mentions relating to anywhere working include television, radio, print and online – most recent 22nd April 2017 The Australian opinion piece: Proper management key to unlocking power of ‘anywhere working’
  • CEDA (Committee for Economic Development of Australia) speaker at the Women in Leadership lunch on Friday 17th March 2017.  The topic was: How Anywhere Working Supports Diversity, Inclusion and Workplace Productivity
  • Macquarie University Cyber Security Hub delivery of Short Courses for Optus
    • Cybersecurity: Governance and Regulatory Environment (16 February 2016)
    • Optus Training (Senior Leadership Team) (10 August 2016)
    • Optus Training (Legal Team) (11 October 2016)
  • Building Capacity in Financial Administration and Management for Sustainable Public Procurement in Indonesia (5 September 2016)
    • Delivered a lecture and workshop for the Centre for Environmental Law’s Professional Development Program, ‘E-Governance and Transparency: Public Sector Delivery & Information Management.'
  • Bangladesh Capacity Training Program (3 and 17 June 2016)
  • Delivered a lecture and workshop for the Centre for Environmental Law’s Professional Development Program, ‘Effective Governance for Sustainable Development in Bangladesh.’

Community engagement

Mentor for the Smith Family iTrack Program

iTrack is an online mentoring program for high school students in Years 9 to 11. Students are matched with a supportive adult (other than a teacher or parent) who volunteers as a mentor and provides the student with general encouragement and advice and guidance about workplace, study and career opportunities. Students and mentors communicate over an 18 week period.


phd supervision toggle icon open PhD Student Supervision

Completed

  • Principal Supervisor for Seyedezahra Shadi Erfani.  Thesis title: Investigating The Impacts Of Social Network Sites Use On Cancer Survivors' Psychological Wellbeing
  • Associate Supervisor for Bedanand Upadhaya, Thesis Title: Association between Corporate Social Responsibility and Organisational Performance
  • Associate Supervisor for  Bahjat Fakieh,Thesis Title: Success in the Digital Economy: Cloud Computing, SMEs and the impact on National Productivity

Current

  • Principal Supervisor for Yuniarti Hidayah Suyoso Putra. Thesis Title: Disruptive Technologies in the Tourism Industry: A Developing Country Perspective
  • Associate Supervisor for Taimur Ahad.  Thesis Title: Investigating a mobile phone based information system for the Ready Made Garments industry

Teaching

Dr Blount studied for many years as a mature age student, undertaking a Bachelor's Degree, an MBA (Professional Accounting) and a PhD while working full time, and has empathy for students that have complex lives and need the support services to facilitate that learning. People learn in different ways and come from all sorts of backgrounds and it is important not to make too many assumptions about what students do and do not know. Adults also learn in many ways and have different learning styles so this also needs to be taken into consideration when reflecting on teaching and the learning environment.

Some comments from students about Dr Blount's teaching:

"I have been to both TAFE and university and it is always hard to find someone who is a good presenter and a good teacher. Yvette does both amazingly well. She is possibly the best teacher I have had throughout my tertiary studies. I wish I had her for every subject!"
"Great teacher. It is good she changed careers to become a lecturer. A real asset for Macquarie University."
"One of the best lecturers at Uni."

Dr Blount believes that there should be a strong link between scholarship and research, industry/business and teaching that provides an effective learning environment for students to be able to make sense of the issues relating to information systems in a global and complex world.

Research

Dr Blount is continuing to develop a collaborative research network to examine sustainable anywhere working. A more comprehensive research agenda around anywhere working needs to be developed to help us better understand the trends emerging relating to the workplace of the future, specifically how anywhere working will transform the way we work, learn and live.

Dr Blount is involved in research that investigates the issues relating to anywhere work and telehealth.  The research examines clinicians engaged in various forms of Telehealth delivery, in order to explore the types of Information and Communication Technologies (ICTs) utilised in providing services, and how this impacts worker productivity, wellbeing and quality of service delivery to clients.

Media Mentions

  • Photo relating to Comments by Yvette Blount went to air on the ABCComments by Yvette Blount went to air on the ABC

  • Publication: ABC Western Plains Dubbo Mornings, ABCIllawarra Mornings, ABC Central West 17:30 News, and ABC Central WestOrange 12:00 News
    Date: 11 February, 2015

    Comments by Dr Yvette Blount from the Department of Accounting andCorporate Governance went to air on ABC Western Plains Dubbo Mornings, ABCIllawarra Mornings, ABC Central West 17:30 News, and ABC Central WestOrange 12:00 News, regarding new research indicating that telemedicine hassome teething problems in that city specialists are often too busy toconsult regional patients remotely.

  • Photo relating to Yvette Blount spoke with ABC Rural Yvette Blount spoke with ABC Rural

  • Publication: ABC Rural
    Title: Rural and remote health practitioners are using telehealth, but often it is disconnected and specialists get too busy for regional patients. Dr Yvette Blount, Macquarie University
    Date: 10 February, 2015

    Dr Yvette Blount from the Department of Accounting and Corporate Governance spoke with ABC Rural about how research has shown telemedicine has some teething problems in that cityspecialists are often too busy to consult regional patients remotely. Thefindings were also reported on ABC Ballarat VIC Country Hour, and ABCNorthern Tasmania,Tasmanian Country.

  • Photo relating to Dr Yvette Blount appears on Sky Business NewsDr Yvette Blount appears on Sky Business News

  • Dr Yvette Blount from the Centre for Workforce Futures appeared on Sky Business News to discuss teleworking best practices

    Publication: Sky Business News
    Date: November 19, 2013

    Interview between reporter Nigel Freitas and Yvette Blount, regarding teleworking. She says organisation such as Cisco and IBM do teleworking very well, while many other businesses are behind the eight-ball. She does not believe the NBN is entirely necessary. She discusses trends and opportunities for businesses to embrace the technology, particularly in the SME space which she expects to expand significantly.

  • Photo relating to Yvette Blount speaks to AFR about smart work centresYvette Blount speaks to AFR about smart work centres
  • "Macquarie University lecturer Yvette Blount, research coordinator for the Anywhere Working Research Network, says Queensland, Victorian and NSW governments are leading the way with research into the new centres."

    Publication: Australian Financial Review
    Title: Centres bring your job closer to home
    Date: 19 June, 2013

    Excerpt: “We’ve been able to work from home since the ’70s. We need to change the conversation from working from home to anywhere working,” Blount says. The centres would be a boon for those travelling long distances into a CBD each day, such as the 40,000 NSW Central Coast residents who commute to Sydney and Newcastle.

    Blount was among the speakers discussing how Smart Work Centres could boost Australia’s low teleworking levels at the Digital Productivity in the Workplace of the Future conference in Sydney, on Monday. She is researching how such centres might be funded and run."

    Read the full article "Centres bring your job closer to home"

  • Photo relating to Who are the teleworkers?Who are the teleworkers?

  • Publication: Adelaide Advertiser (24 November 2012); The Courier-Mail (8 December 2012)
    Title: Who are the teleworkers?

    Excerpt: "Macquarie University academic Dr Yvette Blout says more needs to be done to spread the benefits of teleworking to all workers.

    ‘‘Many workers have been knocked back from teleworking because their bosses think they don’t have the qualities needed to be a teleworker,’’ she says. "Also, for people who were in the office, if there was something urgent that came up and the manger needed
    something done, the people who were visible in the office got the extra work or got the interruption, not the people at home. If they wanted access to the teleworker, they felt they couldn't disturb them and not pick up the phone because they would be interrupting them."

  • Photo relating to Working from home: the pros and consWorking from home: the pros and cons
  • Publication: WA Today
    Title: Working from home: the pros and cons
    Date: 19 November 2012

    Excerpt: "People talk about increased productivity from working at home but … that does not necessarily translate to the rest of the team," Ms Blount, of Macquarie University's Faculty of Business and Economics, said.

    For instance, managers were often unsure how to manage people they could not see, she said.

    Staff based back in the office could also be wary of disturbing the person from home, and could get lumped with the more urgent tasks.

    "Organisations have to have a business case as to why they are doing it," Ms Blount says. "It has implications for customer service and the bottom line. [Teleworking] needs to be monitored, measured and properly evaluated."

    Read the article "Working from home: the pros and cons"

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